FisherJordan Case Studies

Our Case Studies feature FischerJordan clients’ successes through the filter of our 4-step process.  See how our proprietary approach consistently solves problems for the companies we work with.

STRATEGY

CASE STUDY

Leveraging cross-functional performance data to optimize marketing investment portfolio

Business leaders at a Fortune 500 Financial Services firm wanted to quantify the value generated by their marketing investments.  A multitude of customer interactions across products and marketing channels complicated the problem. Solving it required combining data across a variety of databases and functional areas into a holistic view of customer experience and performance.

CASE STUDY

Enhancing margins and growth by optimizing operations utilization and impact

A leading US health services firm was facing pressure to close a P&L gap by significantly reducing in-year expenditures. Their leaders’ goal was to reduce costs while minimizing any adverse business impact.  By combining customer service utilization and outcomes data with financial databases, they identified multiple levers for reducing expenses while minimizing impact on client service levels, growth potential, and strategic flexibility.

ANALYTICS

CASE STUDY

Managing Business Performance through Driver-based Analysis and Dashboarding

Executives at a leading healthcare firm needed to understand the profitability drivers of their business and optimize them across customer and product segment.  Understanding the value generated by each dollar of opex spent, and developing an interactive P&L to help manage them on an ongoing basis, allowed them to convert their opex base into an asset with continuously improving top-line and bottom-line returns.

CASE STUDY

Reducing Operational Costs Through Re-Engineering

Business leaders at a Fortune 500 Financial Services firm wanted to quantify the value generated by their marketing investments.  A multitude of customer interactions across products and marketing channels complicated the problem. Solving it required combining data across a variety of databases and functional areas into a holistic view of customer experience and performance.

TECHNOLOGY

CASE STUDY

Optimizing Investment & Outcome

Business leaders at a Fortune 500 Financial Services firm wanted to quantify the value generated by their marketing investments.  A multitude of customer interactions across products and marketing channels complicated the problem. Solving it required combining data across a variety of databases and functional areas into a holistic view of customer experience and performance.

CASE STUDY

Reducing Operational Costs Through Re-Engineering

Business leaders at a Fortune 500 Financial Services firm wanted to quantify the value generated by their marketing investments.  A multitude of customer interactions across products and marketing channels complicated the problem. Solving it required combining data across a variety of databases and functional areas into a holistic view of customer experience and performance.

TEAM

CAREERS

INSIGHTS

NEWS

CONTACT

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